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Last week I was with one of my summer interns in the lobby when a receptionist complained that her printer wasn't working. The intern horsed around with it and discovered a pen stuck inside the printer. He started to jam his fingers down in to the printer to get the pen, but I told him we didn't have time for that now, just put a note on the printer telling folks not to use it and then report it to the HelpDesk. So he grabs a piece of paper and starts scrawling on it. I left before he finished the note.

About 20 minutes later, one of my techs comes in and says he was just in the lobby, saw a piece of paper on a printer and went to investigate. This is what he found.

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